Electronic communications, such as email, text messages and social media messaging, are neither secure nor confidential. While PalmerHouse Properties has adopted policies and procedures to aid in avoiding fraud, even the best security protections can still be bypassed by unauthorized parties.
YOU SHOULD NEVER TRANSMIT NONPUBLIC PERSONAL INFORMATION, SUCH AS CREDIT OR DEBIT CARD NUMBERS OR BANK ACCOUNT OR ROUTING NUMBERS, BY EMAIL OR OTHER UNSECURED ELECTRONIC COMMUNICATION.
EMAILS ATTEMPTING TO INDUCE FRAUDULENT WIRE TRANSFERS ARE COMMON AND MAY APPEAR TO COME FROM A TRUSTED SOURCE.
Outside of the limited circumstance described below, neither PalmerHouse Properties nor its Agent will ever send you any electronic communications with instructions to transfer funds or to provide nonpublic personal information, such as credit card or debit numbers or bank account and/or routing numbers.
IF you may receive an email from PalmerHouse Properties or your Agent with instructions for making your earnest-money deposit by a wire transfer, but DO NOT take any action without first verifying the instructions and routing number by phone with your Agent.
IF you receive any other instructions for making a wire transfer relating to your transaction (such as to supply funds for closing) or any request for nonpublic personal information (such as your credit or debit card numbers or bank account or routing numbers), DO NOT take any action without first verifying the instructions by phone with the Closing Attorney / Title Office.